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Kempinski Hotel Suzhou

1 Guobin Rd, Suzhou Industrial Park, Suzhou

Our Customer Reviews

1 / 168

very good

Check Availability & Rates

With a stay at Kempinski Hotel Suzhou in Suzhou (Suzhou Industrial Park), you'll be steps from Dushu Lake and a 3-minute drive from Jinji Lake. This family-friendly hotel is 4 mi (6.5 km) from Suzhou Ferris Wheel and 4 mi (6.5 km) from Suzhou Center.

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 10 hot tubs, a health club, and a sauna. This hotel also features complimentary wireless internet access, concierge services, and an arcade/game room.

Hotel Facilities

Elevator
Fitness facilities
Hair salon
ATM/banking
Concierge services
Shopping on site
Total number of rooms: 458
Number of floors: 23
Number of buildings/towers: 1
Conference space
Barbecue grill(s)
Coffee/tea in common areas
Breakfast available (surcharge)
Laundry facilities
Television in common areas
Arcade/game room
Garden
Health club
Children's pool
Safe-deposit box at front desk
Spa services on site
Multilingual staff
Free newspapers in lobby
Picnic area
24-hour front desk
Business center
Porter/bellhop
Express check-out
Dry cleaning/laundry service
Limo or Town Car service available
Full-service spa
Marina on site
Spa treatment room(s)
Sauna
Wedding services
Express check-in
Designated smoking areas
Billiards or pool table
Grocery/convenience store
Tours/ticket assistance
Free WiFi
Free wired Internet
Braille or raised signage
Year Built: 2008
Number of restaurants: 3
24-hour business center
Conference space size (meters): 2940
Number of meeting rooms: 1
Number of indoor pools: 1
Number of spa tubs: 10
Conference center
Snack bar/deli
Number of bars/lounges: 1
Number of poolside bars: 1
Number of swim-up bars: 1
Luggage storage
Banquet hall
Vending machine
Eco-friendly cleaning products used
Wheelchair accessible – no

Room Facilities

Air conditioning
Television
Free newspaper
Coffee/tea maker
Daily housekeeping
Phone
Private bathroom
Bathrobes
Free toiletries
Hair dryer
Iron/ironing board
Washer/dryer
Room service (24 hours)
Desk
Video-game console
Soundproofed rooms
Turndown service
Free bottled water
Access via exterior corridors
Bidet
Blackout drapes/curtains
In-room childcare (surcharge)
Slippers
Separate bathtub and shower
In-room safe (laptop compatible)
Satellite TV service
HDTV
Free WiFi
Free wired Internet
Dial-up Internet access (surcharge)
Down comforter
Individually furnished
LCD TV
Deep soaking bathtub
Rainfall showerhead
Minibar (stocked, some free items)
Towels provided
Linens provided
LED light bulbs
Recycling

Hotel Policies
Check-In: 2:00 PM - midnight
Check-Out: 12:00 PM
Minimum check-in age is 18
Pets
Pets not allowed
No pets or service animals allowed
Payment types
American Express
Diners Club
JCB International
Mastercard
Visa
Cash not accepted
UnionPay
Debit cards not accepted
Miscellaneous
Noise-free rooms not guaranteed

Description

Make yourself at home in one of the 458 individually furnished guestrooms, featuring minibars (stocked with some free items) and LCD televisions. Wired and wireless internet access is complimentary, while video-game consoles and satellite programming provide entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads. Conveniences include phones, as well as laptop-compatible safes and desks.

Grab a bite at Seasons Cafe, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Relax with your favorite drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.

Featured amenities include complimentary wired internet access, a 24-hour business center, and limo/town car service. Event facilities at this hotel consist of a conference center and a meeting room.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system and eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed

Front desk staff will greet guests on arrival at the property.

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
Children 6 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
Only registered guests are allowed in the guestrooms.
No pets and no service animals are allowed at this property.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: