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The ONE Hotel Astana

Qadyrghali Zhalayyri Street 8, Astana
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A stay at The ONE Hotel Astana places you in the heart of Astana, within a 5-minute drive of House of Ministries and Schoolchildren's Palace. This spa hotel is 1.5 mi (2.4 km) from Otan Korgaushylar Monument and 1.5 mi (2.4 km) from Supreme Court of the Republic of Kazakhstan.

Hotel Facilities

Pamper yourself with a visit to the spa, which offers massages. If you're looking for recreational opportunities, you'll find a health club, a sauna, and bicycles to rent. Additional features at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.

Hotel Facilities

  • Elevator
  • Fitness facilities
  • Concierge services
  • Total number of rooms: 44
  • Airport transportation (surcharge)
  • Breakfast available (surcharge)
  • Laundry facilities
  • Garden
  • Health club
  • Safe-deposit box at front desk
  • Spa services on site
  • 24-hour front desk
  • Business center
  • Dry cleaning/laundry service
  • Full-service spa
  • Steam room
  • Sauna
  • Smoke-free property
  • Tours/ticket assistance
  • Free WiFi
  • Number of restaurants: 1
  • Number of meeting rooms: 1
  • Free self parking
  • Number of bars/lounges: 1
  • Luggage storage
  • Terrace
  • Banquet hall
  • Wheelchair accessible (may have limitations)

Room Facilities

  • Air conditioning
  • Television
  • Refrigerator
  • Minibar
  • Daily housekeeping
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • In-room safe
  • Room service (24 hours)
  • Desk
  • Iron/ironing board (on request)
  • Slippers
  • Shower/tub combination
  • Digital TV service
  • Free WiFi
  • Plasma TV
  • Free cribs/infant beds
  • Minibar (stocked, free items)
  • Rollaway/extra beds (surcharge)
  • Towels provided
  • Linens provided

Hotel Policies & Hotel Remarks

The ONE Hotel Astana

Qadyrghali Zhalayyri Street 8, Astana, Kazakhstan
  • Hotel Policies
  • Check-In: 2:00 PM - 1:30 PM
  • Check-Out: 12:00 PM
  • Minimum check-in age is 18
  • Pets
  • Pets not allowed
  • No pets or service animals allowed
  • Payment types
  • American Express
  • Mastercard
  • Visa
  • Cash
  • Debit cards
  • Description
  • A stay at The ONE Hotel Astana places you in the heart of Astana, within a 5-minute drive of House of Ministries and Schoolchildren's Palace. This spa hotel is 1.5 mi (2.4 km) from Otan Korgaushylar Monument and 1.5 mi (2.4 km) from Supreme Court of the Republic of Kazakhstan.

    Make yourself at home in one of the 44 air-conditioned rooms featuring refrigerators and free minibar items. Plasma televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.

    Pamper yourself with a visit to the spa, which offers massages. If you're looking for recreational opportunities, you'll find a health club, a sauna, and bicycles to rent. Additional features at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.

    Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.

    Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Cashless transactions are available
    • Safety features at this property include a fire extinguisher

    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

    • If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
    • One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
    • No pets and no service animals are allowed at this property.
    • Cashless payment methods are available for all transactions.
    • Contactless check-in and contactless check-out are available.

    • Fee for full breakfast: approximately KZT 5000 for adults and KZT 5000 for children
    • Airport shuttle fee: KZT 4000.00 per vehicle (one-way)
    • Rollaway bed fee: KZT 6000 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

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