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Shangri-La Kuala Lumpur

11 Jalan Sultan Ismail, Kuala Lumpur
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A stay at Shangri-La Kuala Lumpur places you in the heart of Kuala Lumpur, within a 15-minute walk of Petronas Twin Towers and Pavilion Kuala Lumpur. This family-friendly hotel is 0.6 mi (0.9 km) from Kuala Lumpur Tower and 0.6 mi (1 km) from Suria KLCC Shopping Centre.

Hotel Facilities

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a health club, an outdoor pool, and a hot tub. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands. Guests can get to nearby shops on the shuttle (surcharge).

Hotel Facilities

  • Elevator
  • Fitness facilities
  • Hair salon
  • Concierge services
  • Gift shops or newsstand
  • Shopping on site
  • Total number of rooms: 662
  • Number of floors: 28
  • Conference space
  • Coffee/tea in common areas
  • Breakfast available (surcharge)
  • Laundry facilities
  • Television in common areas
  • Garden
  • Health club
  • Children's pool
  • Safe-deposit box at front desk
  • Multilingual staff
  • Free newspapers in lobby
  • 24-hour front desk
  • Porter/bellhop
  • Express check-out
  • Dry cleaning/laundry service
  • Limo or Town Car service available
  • Full-service spa
  • Steam room
  • Sauna
  • Wedding services
  • Express check-in
  • Designated smoking areas
  • Tours/ticket assistance
  • Free WiFi
  • Wheelchair accessible parking
  • Number of restaurants: 1
  • Conference space size (feet): 84573
  • Conference space size (meters): 7857
  • Number of meeting rooms: 15
  • Number of outdoor pools: 1
  • Number of spa tubs: 1
  • Shopping center shuttle (surcharge)
  • Conference center
  • Free self parking
  • Computer station
  • Number of bars/lounges: 1
  • Number of poolside bars: 1
  • Number of coffee shops/cafes: 1
  • Luggage storage
  • Train station pickup (surcharge)
  • Pool sun loungers
  • Terrace
  • Supervised childcare/activities (surcharge)
  • Ballroom
  • Banquet hall
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible spa
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchairs available on site

Room Facilities

  • Air conditioning
  • Free newspaper
  • Minibar
  • Coffee/tea maker
  • Daily housekeeping
  • Hypo-allergenic bedding available
  • Phone
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • Room service (24 hours)
  • Desk
  • Premium bedding
  • Separate sitting area
  • Soundproofed rooms
  • Turndown service
  • Free bottled water
  • Premium TV channels
  • Bidet
  • Blackout drapes/curtains
  • Slippers
  • Shower only
  • Separate dining area
  • In-room safe (laptop compatible)
  • Satellite TV service
  • Free WiFi
  • Free wired Internet
  • LCD TV
  • Connecting/adjoining rooms available
  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)
  • Towels provided
  • Linens provided
  • Laptop-friendly workspace
  • Doorbell/telephone notification
  • Lever door handles
  • Telephone accessibility kit

Hotel Policies & Hotel Remarks

Shangri-La Kuala Lumpur

11 Jalan Sultan Ismail, Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
  • Hotel Policies
  • Check-In: 2:00 PM - anytime
  • Check-Out: 12:00 PM
  • Minimum check-in age is 18
  • Pets
  • Pets not allowed
  • No pets or service animals allowed
  • Payment types
  • American Express
  • JCB International
  • Mastercard
  • Visa
  • Cash
  • Debit cards
  • Description
  • A stay at Shangri-La Kuala Lumpur places you in the heart of Kuala Lumpur, within a 15-minute walk of Petronas Twin Towers and Pavilion Kuala Lumpur. This family-friendly hotel is 0.6 mi (0.9 km) from Kuala Lumpur Tower and 0.6 mi (1 km) from Suria KLCC Shopping Centre.

    Make yourself at home in one of the 662 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with showers feature complimentary toiletries and bidets. Conveniences include phones, as well as laptop-compatible safes and desks.

    Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a health club, an outdoor pool, and a hot tub. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands. Guests can get to nearby shops on the shuttle (surcharge).

    Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. Relax with your favorite drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 6 AM to 10:30 AM for a fee.

    Featured amenities include limo/town car service, a computer station, and express check-in. Planning an event in Kuala Lumpur? This hotel has 84573 square feet (7857 square meters) of space consisting of a conference center and 15 meeting rooms. Guests may use a train station pick-up service for a surcharge, and free self parking is available onsite.

    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Safety features at this property include a smoke detector
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
    • The listed child breakfast fee applies to guests age 11 and younger.

    This property offers transfers from the train station (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 6 and older.

    • One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
    • Only registered guests are allowed in the guestrooms.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
    • No pets and no service animals are allowed at this property.
    • Contactless check-in and contactless check-out are available.

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Deposit: MYR 400 per night

    We have included all charges provided to us by the property.

    • Fee for buffet breakfast: approximately MYR 98 for adults and MYR 98 for children
    • Early check-in is available for a fee (subject to availability)
    • Late check-out is available for a fee (subject to availability)
    • Rollaway bed fee: MYR 174.0 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

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