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Diplomat Hotel & Business Center

29/1, D. Kunayev Street, Astana
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A stay at Diplomat Hotel & Business Center places you in the heart of Astana, steps from Kazakhstan Ministry of Foreign Affairs and 8 minutes by foot from Bayterek Tower. This family-friendly hotel is 0.7 mi (1.1 km) from Transport & Communications Ministry and 0.7 mi (1.1 km) from House of Ministries.

Hotel Facilities

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an indoor pool, a sauna, and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).

Hotel Facilities

  • Elevator
  • Fitness facilities
  • ATM/banking
  • Concierge services
  • Gift shops or newsstand
  • Total number of rooms: 77
  • Number of floors: 21
  • Number of buildings/towers: 1
  • Airport transportation (surcharge)
  • Conference space
  • Coffee/tea in common areas
  • Breakfast available (surcharge)
  • Laundry facilities
  • Television in common areas
  • Children's pool
  • Safe-deposit box at front desk
  • Spa services on site
  • Multilingual staff
  • Free newspapers in lobby
  • 24-hour front desk
  • Porter/bellhop
  • Dry cleaning/laundry service
  • Full-service spa
  • Spa treatment room(s)
  • Steam room
  • Sauna
  • Smoke-free property
  • Wedding services
  • Tours/ticket assistance
  • Free WiFi
  • Year Built: 2008
  • Number of restaurants: 2
  • Conference space size (feet): 721
  • Conference space size (meters): 67
  • Number of indoor pools: 1
  • Conference center
  • Turkish bath/Hammam
  • Free self parking
  • Computer station
  • Number of bars/lounges: 3
  • Number of poolside bars: 1
  • Number of coffee shops/cafes: 1
  • Luggage storage
  • Train station pickup (surcharge)
  • Free long-term parking
  • Terrace
  • Babysitting or childcare (surcharge)
  • Karaoke
  • Banquet hall
  • Wheelchair accessible – no

Room Facilities

  • Air conditioning
  • Television
  • Refrigerator
  • Minibar
  • Daily housekeeping
  • Phone
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • In-room safe
  • Room service (24 hours)
  • Desk
  • Separate sitting area
  • Soundproofed rooms
  • Iron/ironing board (on request)
  • Free bottled water
  • Blackout drapes/curtains
  • In-room childcare (surcharge)
  • Slippers
  • Shower/tub combination
  • Separate dining area
  • Cable TV service
  • Flat-panel TV
  • Free WiFi
  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)
  • Heating
  • Electric kettle
  • Towels provided
  • Linens provided
  • Soap
  • Shampoo
  • Toilet paper

Hotel Policies & Hotel Remarks

Diplomat Hotel & Business Center

29/1, D. Kunayev Street, Astana, Kazakhstan
  • Hotel Policies
  • Check-In: 2:00 PM - anytime
  • Check-Out: 12:00 PM
  • Minimum check-in age is 18
  • Pets
  • Pets not allowed
  • No pets or service animals allowed
  • Payment types
  • American Express
  • Diners Club
  • Mastercard
  • Visa
  • Cash
  • Debit cards
  • Description
  • A stay at Diplomat Hotel & Business Center places you in the heart of Astana, steps from Kazakhstan Ministry of Foreign Affairs and 8 minutes by foot from Bayterek Tower. This family-friendly hotel is 0.7 mi (1.1 km) from Transport & Communications Ministry and 0.7 mi (1.1 km) from House of Ministries.

    Make yourself at home in one of the 77 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

    Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an indoor pool, a sauna, and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).

    Enjoy international cuisine at La Terrazza, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 3 bars/lounges. Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee. Children aged 3 and younger eat free breakfast.

    Featured amenities include a computer station, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Astana? This hotel has facilities measuring 721 square feet (67 square meters), including a conference center. For a surcharge, guests may use a roundtrip airport shuttle during limited hours and a train station pick-up service.

    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards, debit cards, and cash

    This property offers transfers from the airport and train station (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

    • If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
    • Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
    • One child 13 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
    • Only registered guests are allowed in the guestrooms.
    • No pets and no service animals are allowed at this property.

    • Fee for buffet breakfast: approximately KZT 6000 for adults and KZT 5995 for children
    • Airport shuttle fee: KZT 12000 per vehicle (one-way, maximum occupancy 3)
    • Late check-out fee: 50 percent of room rate (subject to availability)
    • Rollaway bed fee: KZT 10000.0 per day

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

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